What Sandy Springs Homeowners Say About CleanRun Air Duct Cleaning Sandy Springs
Reviews matter because they’re the only marketing we don’t write ourselves. In Sandy Springs, where word travels fast between Dunwoody Club neighbors and the Nextdoor threads in Riverside, a crew earns its reputation one duct run at a time. The feedback we get usually mentions three things: the written price held up, the photos showed what actually happened, and the technician explained the work without talking down to anyone. That’s the standard Tomas Reyes set when CleanRun opened here in 2013, and it’s what we still measure against.
Recent Reviews
“They showed me the photo from inside the return plenum - the main collection box for the system - before they touched anything. What I saw was a solid inch of gray buildup across the entire width. The written quote was $385 for the whole system, and that number never changed. When they finished, I got a second set of photos showing the same spot clean. I’ve had duct cleaners in Sandy Springs before who just waved a vacuum hose around. This was different.”
Imani B., Riverside, Sandy Springs
“I live in a 1987 split-level off Spalding Drive, and the flex ducts in the crawl space had basically collapsed at two elbows - those tight bends where the flexible tubing kinks. The crew didn’t try to sell me new ductwork. They repaired the damaged sections, sealed the joints with mastic, and showed me the negative-pressure extraction - pulling debris out with suction, not just blowing it around - on a portable screen. Total was $420. Haven Standard Clause 1 means something here: the price on the paper was the price I paid.”
Kurt Q., Spalding Woods, Sandy Springs
“My daughter’s asthma had been flaring since March, and our pediatrician suggested the HVAC system might be circulating something. CleanRun came out, ran a camera through every duct run - each individual pathway from the main trunk to the register - and found mold in the master bedroom supply line. They sanitized with a botanical solution, not just a chemical fog, and the photo record documented every stage. The written price was $495 for cleaning plus sanitizing. That was April. It’s August now, and she’s had two minor flare-ups total, both on high pollen days. I’m not saying it cured anything. I’m saying the ducts were genuinely dirty, and now they’re not.”
Vivian T., Dunwoody Club Forest, Sandy Springs
“I got a $79 coupon flyer in the mail and almost fell for it. Something felt off, so I called CleanRun for their free second opinion. They put their written estimate next to the coupon company’s fine print - which turned out to be $79 per vent, not per system, with mandatory ‘sanitizing’ upsells. My house has 14 registers. Do that math. CleanRun’s flat price for the whole system was $360. The crew used a Rotobrush machine - a rotating brush system you can actually look up - and I watched the debris come out through the clear vacuum chamber. No bait, no switch, no surprise.”
Terrence P., North Springs, Sandy Springs
“We bought a foreclosure off Heards Ferry Road that had been vacant for 18 months. The inspection said ‘clean ducts recommended,’ which is inspector speak for ‘you don’t want to know.’ Tomas Reyes came out himself, walked the system with me, and pointed out where rodents had nested in the insulated flex duct - the flexible tubing with the fiberglass wrapping - in the attic. The crew replaced the damaged sections, sealed everything with metal tape and mastic, then ran the Nikro negative-pressure unit through the entire system. Written price: $675 for repair, sealing, and full cleaning. The photo record showed a dead mouse in the before shot. I appreciated seeing it. I needed to know.”
Imani B., Heards Ferry, Sandy Springs
“I’m a skeptic by trade - I work in commercial insurance, and I read warranties for a living. The 365-Day Done Right Promise caught my attention because it’s a written guarantee, not a ‘satisfaction policy’ that routes you to a call center. Six months after our cleaning, I noticed reduced airflow in the upstairs bedroom. They came back, found a register damper - the adjustable plate inside the vent - had been partially closed during the original service, and fixed it same day. No charge. No argument. The promise says ‘if it’s not done right, we make it right,’ and they meant it.”
Kurt Q., Spalding Woods, Sandy Springs
Why Customers Trust Us
The reviews keep coming back to the same four things, and they’re not accidents. They’re the H.A.V.E.N. Standard, built into every job since 2013.
Written price before work starts. Haven Standard Clause 1 means you get a flat price for the whole system, not a per-vent teaser that quadruples once the van is in your driveway. No exceptions. No “call for a quote” - the quote is written, delivered, and agreed before a single panel comes off your HVAC unit.
Documented Photo Record on every visit. Haven Standard Clause 5 requires before-and-after photography inside every duct run, delivered to you as part of the standard job record. Not a marketing promise. A deliverable you can forward to your home inspector, your allergist, or your own skepticism.
Verified crews. Haven Standard Clause 3 means background-checked, uniformed technicians who identify themselves by name before arrival. The license number is published on this page, not buried in a footer where you’d need a magnifying glass.
Equipment you can verify. We name the brands we use - Rotobrush, Nikro, Abatement Technologies, Honeywell, Aprilaire, Guardsman - so you can look them up independently. Professional-grade tools, not hardware-store attachments on a shop vac.
The 365-Day Done Right Promise. If the work isn’t right, we make it right. Written on every job, not just stated in marketing copy. No manager approval required. No runaround.
We’ve served 52,000 homes since 2013, and every one of them got the same standard. In Sandy Springs, where the Georgia humidity turns flex duct elbows into debris collection points and the pollen seasons seem to get longer every year, that consistency matters more than speed or coupons.
Want to see what your system looks like inside? Call (678) 904-9744 for a free estimate. We’ll put the price in writing before we start, and you’ll get the photo record to prove what was done.
Written by Tomas Reyes, Owner at CleanRun Air Duct Cleaning Sandy Springs, serving Sandy Springs since 2013.